1. Introduction

Welcome, and thank you for visiting the website of Aletheia Training and Development LLC. We value your trust and are committed to protecting your personal information with care, integrity, and transparency.

This Privacy Policy explains how we collect, use, share, and protect your information when you visit or interact with our website, which is built and hosted on the Kajabi platform. This policy applies to all pages, courses, memberships, digital products, forms, and communications associated with our site at aletheiatd.mykajabi.com.

By accessing or using our website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the website.

2. Information We Collect

2.1 Personal Information You Provide

When you make a purchase, create an account, fill out a form, or otherwise interact with our website, you may voluntarily provide information such as:

• Full name
• Email address
• Phone number
• Billing and/or shipping address
• Payment information (credit card, debit card, or other payment details)

Important: Payment transactions are processed securely through Kajabi's integrated payment processors — Stripe and/or PayPal. We do not store your full credit card number, CVV, or other sensitive payment details on our servers.

2.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through your browser and device. This may include:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and content viewed
• Time and duration spent on pages
• Referring URLs (the website that directed you to ours)

This information helps us understand how visitors use our site so we can improve your experience.

2.3 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance functionality, analyze site traffic, and support marketing efforts. Cookies are small text files placed on your device when you visit our site.

For complete details about the types of cookies we use, how they function, and how you can manage your preferences, please refer to our separate Cookie Notice.

2.4 Information from Forms and Opt-Ins

When you submit information through contact forms, opt-in forms, registration pages, or survey forms on our Kajabi site, we collect the data you provide. This may include your name, email address, and any other fields included in the form.

Where applicable, we use consent checkboxes and double opt-in email confirmations to ensure you have knowingly and willingly agreed to receive communications from us.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process transactions and deliver purchased products, online courses, coaching programs, or memberships
• To send transactional emails, including order confirmations, access credentials, account updates, and receipts
• To send marketing emails — only with your consent. You can unsubscribe at any time using the link provided in every marketing email
• To improve our website, content, and services based on usage patterns and feedback
• To respond to your inquiries and provide customer support in a timely manner
• To comply with legal obligations, including tax reporting, regulatory requirements, and lawful requests from authorities
• To detect and prevent fraud, unauthorized access, and other potentially harmful activities

4. Third-Party Services

Our website is hosted on the Kajabi platform, and we use a number of third-party services to operate our business effectively. These services may receive or process your personal information as described below:

• Kajabi — Website hosting, course and membership delivery, email marketing, landing pages, and checkout processing
• Stripe and/or PayPal — Secure payment processing for purchases made on our site
• Google Analytics — Website traffic analytics and visitor behavior reporting (if enabled)
• Meta/Facebook Pixel — Advertising measurement and audience targeting (if enabled)
• Additional email marketing integrations — If we use supplemental email platforms to communicate with our audience (if applicable)

Each of these third-party services maintains its own privacy policy governing how they handle your data. We encourage you to review their respective policies to understand their practices.

We only share the minimum amount of information necessary for these services to perform their functions on our behalf.

5. Data Sharing and Disclosure

We do not sell your personal information. Your trust is important to us, and we will never sell, rent, or trade your personal data to third parties for their own marketing purposes.

We may share your information in the following limited circumstances:

• With trusted service providers who help us operate our business, such as payment processors, email platforms, and analytics services. These providers are contractually obligated to handle your data responsibly and only for the purposes we specify.
• When required by law, such as in response to a subpoena, court order, or other legal process, or to comply with applicable laws and regulations.
• To protect rights and safety, when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate potential violations of our terms.
• In the event of a business transfer, such as a merger, acquisition, or sale of assets. In such a case, your personal information may be transferred to the new entity, and you will be notified of any changes to this Privacy Policy.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law.

Kajabi's default cookie tracking window is 30 days. Account and transaction data may be retained longer to comply with legal, tax, and accounting obligations.

You may request deletion of your personal data at any time by contacting us using the information provided in the "Contact Us" section below. We will process your request in accordance with applicable law.

7. Your Privacy Rights

Depending on where you live, you may have specific rights regarding your personal information. We are committed to honoring those rights regardless of where you reside.

7.1 GDPR Rights (EU/UK Residents)

If you are a resident of the European Union or United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR):

• Right to Access — You may request a copy of the personal data we hold about you.
• Right to Rectification — You may request that we correct any inaccurate or incomplete data.
• Right to Erasure — You may request that we delete your personal data, subject to certain legal exceptions.
• Right to Restrict Processing — You may request that we limit how we use your data in certain circumstances.
• Right to Data Portability — You may request a machine-readable copy of your data to transfer to another provider.
• Right to Object — You may object to our processing of your data for direct marketing or other purposes based on legitimate interests.
• Right to Withdraw Consent — Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at AletheiaTD@gmail.com.

7.2 CCPA/CPRA Rights (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with the following rights:

• Right to Know — You may request details about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collection, and the third parties with whom we share it.
• Right to Delete — You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Opt Out of Sale or Sharing — You have the right to opt out of the sale or sharing of your personal information. See below for details.
• Right to Non-Discrimination — We will not discriminate against you for exercising any of your privacy rights. You will not receive different pricing, quality of service, or access for making a privacy request.

Do Not Sell or Share My Personal Information: We do not sell your personal information as defined under the CCPA/CPRA. If our practices change in the future, we will update this policy and provide a clear method for you to opt out. To submit a "Do Not Sell or Share" request, or to exercise any of your California privacy rights, please contact us at AletheiaTD@gmail.com.

7.3 Other Jurisdictions

If you reside outside the EU, UK, or California, you may still have privacy rights under applicable local, state, or national laws. We respect and will honor privacy rights under all applicable regulations.

To exercise any privacy right, regardless of your location, please contact us using the information in the "Contact Us" section. We will respond to your request in accordance with applicable law.

8. Children's Privacy

Our website, products, and services are not directed to children under the age of 13 (or under the age of 16 in certain jurisdictions, including the European Economic Area).

We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take prompt steps to delete that information. If you believe a child has provided us with personal data, please contact us immediately at AletheiaTD@gmail.com.

9. Security

We take the protection of your personal information seriously and use reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction.

Our website is hosted on Kajabi, which uses SSL (Secure Sockets Layer) encryption to protect data transmitted between your browser and our site. All payment transactions are processed through PCI-compliant payment processors (Stripe and/or PayPal).

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. We encourage you to use strong, unique passwords and to keep your account credentials confidential.

10. Email Communications and Unsubscribing

We use Kajabi's built-in email marketing tools to communicate with our audience. By default, Kajabi supports a double opt-in process, meaning you may be asked to confirm your email address before being added to our mailing list. This helps ensure that you genuinely want to receive our communications.

Marketing Emails: If you have opted in to receive marketing emails (such as newsletters, promotions, or updates), you can unsubscribe at any time by clicking the "Unsubscribe" link included at the bottom of every marketing email we send. We will honor your request promptly.

Transactional Emails: Even after unsubscribing from marketing communications, you may still receive transactional emails related to your purchases, account activity, or customer support inquiries. These emails are necessary to fulfill our obligations to you and are not considered marketing.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. Any changes will take effect immediately upon posting the revised policy on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. The "Last Updated" date at the top of this document indicates when the most recent changes were made.

For material changes that significantly affect how we handle your personal data, we will make reasonable efforts to notify you via email or a prominent notice on our website prior to the changes taking effect.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, we welcome you to reach out. We are here to help.

Aletheia Training and Development LLC Email: AletheiaTD@gmail.com Mailing Address: 9407 Jayci Hills Lane, Cypress, Texas 77433 Website Contact Page: aletheiatd.mykajabi.com/contact

We will acknowledge receipt of your request and respond to all data-related inquiries within 30 days. If additional time is needed, we will notify you of the reason and expected timeline.

© 2026 Aletheia Training and Development LLC. All rights reserved.